ang888 Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") sets out how ang888 ("ang888", "we", "our", or "us"), the operator of the online gaming platform accessible at ang888.app, collects, uses, stores, shares, and protects the personal data of individuals who access or use the ang888 Platform ("you", "the Member", or "the User").

This Policy applies to all personal data collected through the ang888 Platform, including via the website, any mobile-optimised interface, customer support interactions, and any communications between you and ang888. By registering on, accessing, or using the ang888 Platform, you acknowledge that you have read, understood, and agree to the practices described in this Policy. This Policy is incorporated into, and should be read together with, the ang888 Terms and Conditions available at ang888.app/terms-conditions.

2. Data Controller

For the purposes of applicable data protection law, ang888 is the data controller responsible for your personal data processed in connection with the Platform. If you have questions about how ang888 handles your personal data or wish to exercise any of your rights under this Policy, please contact us using the details set out in Section 14.

3. What Personal Data We Collect

3.1 Registration Data

When you create an ang888 account, we collect: full name, date of birth, residential address, email address, and mobile phone number. This information is required to establish your account and verify your identity.

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) obligations and responsible gaming requirements, ang888 may collect copies of government-issued identification documents (such as your MyKad or passport), proof of address, and proof of payment method ownership. These documents are processed by our third-party KYC verification provider and are retained in accordance with applicable regulatory timeframes.

3.3 Financial Data

ang888 collects data related to deposits and withdrawals, including transaction amounts, dates, and the payment method identifiers used (such as the last four digits of a bank account or e-wallet reference). Full payment credentials (such as full card numbers or banking passwords) are never transmitted to or stored by ang888 — these are handled directly by PCI-compliant payment processors.

3.4 Gaming Activity Data

ang888 collects records of your gaming activity, including game sessions played, bet amounts, game outcomes, bonus usage, and wagering history. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting purposes.

3.5 Technical and Usage Data

When you access the ang888 Platform, we automatically collect: IP address, device type, browser type and version, operating system, referral source, pages visited, time spent on each page, and session identifiers. This data is collected via cookies, server logs, and similar technologies.

3.6 Communications Data

If you contact ang888 support via live chat or email, we retain records of those communications, including the content of messages and any attachments you provide, for the purposes of resolving your query, quality assurance, and fraud prevention.

4. How We Collect Your Data

ang888 collects personal data through the following means:

• Directly from you — when you register, complete KYC verification, make deposits or withdrawals, participate in promotions, or contact customer support;
• Automatically — through cookies, web beacons, server logs, and similar technologies when you access and use the Platform;
• From third parties — including KYC verification providers, fraud prevention services, and payment processors, who may share data with ang888 as part of their service obligations.

5. Purposes and Legal Basis for Processing

ang888 processes your personal data for the following purposes and on the following legal bases:

• Contract performance — processing necessary to operate your ang888 account, process transactions, and deliver the gaming services you have requested;
• Legal obligation — processing required to comply with AML obligations, KYC regulations, responsible gaming standards, and any applicable data retention requirements under law;
• Legitimate interests — processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights;
• Consent — where we rely on your consent for specific processing activities (such as marketing communications), you may withdraw that consent at any time.

6. How We Use Your Data

ang888 uses the personal data we collect to:

• Register, verify, and maintain your ang888 account;
• Process deposits, withdrawals, and bonus transactions in MYR;
• Comply with KYC and AML regulatory requirements;
• Detect, investigate, and prevent fraudulent activity, money laundering, and platform abuse;
• Monitor gaming behaviour for responsible gaming purposes and apply limits or restrictions where required;
• Provide customer support and resolve disputes;
• Send transactional communications related to your account (such as deposit confirmations and withdrawal notifications);
• Send promotional communications regarding ang888 offers, where you have not opted out of such communications;
• Analyse Platform usage to improve the ang888 service;
• Meet our legal and regulatory reporting obligations.

7. Sharing Your Data with Third Parties

7.1 Service Providers

ang888 shares personal data with third-party service providers who assist in operating the Platform. These include KYC/AML verification providers, payment processors (including Touch n Go eWallet, Boost, Maybank, CIMB, and Public Bank integrations), fraud prevention and cybersecurity services, and cloud infrastructure providers. All third-party service providers are contractually bound to use your data solely for the purpose of providing services to ang888 and to maintain appropriate security standards.

7.2 Regulatory and Legal Disclosure

ang888 may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory directive. ang888 will, where legally permissible, notify affected members of such disclosures.

7.3 No Sale of Data

ang888 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Any data sharing beyond the categories described in this Policy requires your explicit prior consent.

8. Cookies and Tracking Technologies

8.1 What We Use

ang888 uses cookies, web beacons, and similar tracking technologies to operate the Platform, maintain user sessions, remember preferences, detect fraud, and analyse Platform usage. Cookies are small text files stored on your device by your browser at the instruction of the ang888 Platform.

8.2 Types of Cookies

• Essential cookies — required for the Platform to function, including session management and security tokens. These cannot be disabled without impairing Platform functionality.
• Analytics cookies — used to measure how Members use the Platform, which pages are visited most frequently, and how players navigate through the site. This data is used in aggregated, anonymised form.
• Functional cookies — used to remember your preferences, such as language settings and previously visited game categories.

8.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ang888 Platform. Most browsers allow you to view, manage, block, and delete cookies through the browser's privacy settings menu.

9. Data Retention

ang888 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, including to satisfy regulatory retention obligations. Specifically:

• Account data is retained for the duration of your active ang888 membership and for a minimum of five (5) years following account closure, in accordance with AML regulatory requirements;
• Transaction records are retained for a minimum of five (5) years from the date of the transaction;
• KYC verification documents are retained for the period required by applicable AML and gaming regulations;
• Communications with customer support are retained for three (3) years from the date of the interaction, unless a longer period is required for a pending dispute or investigation;
• Technical and usage data collected via cookies is retained for shorter periods as governed by the relevant cookie type.

Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised.

10. Your Data Protection Rights

Subject to applicable law, ang888 members have the following rights with respect to their personal data:

• Right of Access — you may request a copy of the personal data ang888 holds about you;
• Right to Rectification — you may request correction of inaccurate or incomplete personal data;
• Right to Erasure — you may request deletion of your personal data, subject to legal retention requirements that override this right;
• Right to Restrict Processing — you may request that ang888 limit the processing of your personal data in certain circumstances;
• Right to Data Portability — where processing is based on consent or contract, you may request a machine-readable copy of the personal data you provided;
• Right to Object — you may object to processing of your personal data where ang888 relies on legitimate interests as the legal basis;
• Right to Withdraw Consent — where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact ang888 via live chat or at [email protected]. ang888 will respond to data rights requests within thirty (30) days. In some cases, ang888 may need to verify your identity before processing a data rights request.

11. Security Measures

ang888 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the ang888 Platform, encryption at rest for sensitive data held in our databases, access controls and role-based permissions restricting internal access to personal data, regular security assessments and penetration testing, and incident response procedures to manage and mitigate potential data security events.

While ang888 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your ang888 login credentials and for notifying us immediately if you suspect unauthorised access to your account.

12. Children and Minors

The ang888 Platform is strictly for users aged 21 years and above. ang888 does not knowingly collect personal data from individuals under the age of 21. If ang888 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe that a minor has registered on the ang888 Platform should contact us immediately via the support channels listed in Section 14.

13. Changes to This Privacy Policy

ang888 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Members via a notice on the ang888 Platform or by email to your registered address. The effective date of the current version of this Policy is stated at the top of the document. Your continued use of the ang888 Platform following notification of a material change constitutes acceptance of the revised Policy. The current version of this Policy is always accessible at ang888.app/privacy-policy.

14. How to Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or ang888's handling of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 within the ang888 Platform — the fastest method for all enquiries;
• Email: [email protected] — please include your registered username and a description of your privacy enquiry. ang888 targets responding within two (2) business days.

ang888 takes data protection enquiries seriously. All privacy-related requests are handled with strict confidentiality and processed in accordance with the timelines set out in this Policy and applicable law.